IT Protocols During Transition

Colleagues,
Please be aware that our IT staff is working remotely. I recognize that there may be a higher volume of IT issues currently, but they assure me that they can effectively addressed with remote assistance. Should there be a major issue, one member of the IT team will come into the Faculty.

If you require IT assistance at this time, the process is as follows:

  1. Email forestry.ithelp@ubc.ca with details on what your issue is
  2. Your Dept. IT person will initiate remote assistance and fix the issue

Best,

Rob

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